Food Safety

Because integrity starts with how we handle your food.

At Onatru Foods, food safety isn’t an afterthought — it’s the foundation of our business. Every product that passes through our network is managed under the strictest standards of care, precision, and accountability. Our commitment is simple: we deliver quality without compromise.

Certified & Inspected

Our products are sourced, processed, and packed through trusted partners operating under USDA-and FDA-inspected facilities that adhere to BRC Global Food Safety standards — among the most rigorous certifications in the world. Each partner facility is carefully vetted to ensure compliance, traceability, and documented handling procedures for every item that carries the Onatru name.

Onatru Fresh Program

Our Onatru Fresh initiative guarantees cut-to-order meats and fresh seafood shipped directly from our FDA- and USDA-inspected partner facilities in New York and Florida. Fresh meat and seafood ship Overnight or via 2nd Day Air, depending on the option selected at checkout.

All orders are processed within 1–2 business days to ensure proper handling, preparation, and temperature control before shipping.

Perishable items are never shipped via Ground. Select perishable categories may qualify for 2nd Day Air, while dry, non-perishable goods ship Ground. Due to varying levels of perishability, product size, and delivery location, orders may arrive in multiple packages to ensure optimal handling and freshness.

Packaging & Handling

Every perishable shipment is temperature-controlled and clearly labeled with handling instructions and safety warnings. We use plant-based gel packs as our primary cooling method — minimizing environmental impact while maintaining performance. When needed, dry ice is used at our discretion to maintain safety for longer transit routes, always following strict OSHA and DOT compliance standards.

Sustainable Protection

We’re proud to use TemperPack’s ClimaCell® insulation — a recyclable, eco-friendly alternative to styrofoam — for a majority of our shipments. It reflects our belief that responsibility extends beyond product quality to environmental stewardship.

Nationwide Logistics

Onatru partners with UPS Logistics and PeriShip, a premier cold-chain management company specializing in perishable food deliveries. These partnerships allow us to track and manage shipments down to the last mile, ensuring temperature integrity and reliability from our facilities to your door. Our high shipping volume allows us to pass discounted rates directly to our customers, maintaining premium service at competitive pricing.

Wholesale & Bulk Programs

We proudly support chefs, restaurants, hotels, and foodservice professionals nationwide. For bulk or wholesale inquiries, please contact info@onatru.com — our team will connect you directly with a category specialist.

The Onatru Standard

Every order represents more than food — it represents our name. That’s why each product, process, and partner we work with is held to one rule: If it isn’t safe, it isn’t Onatru.